Our straightforward 3-step process makes claiming compensation simple and stress-free. We handle everything for you, from initial assessment to final payment.
Quick and easy online form to start your claim. Submit from any device - desktop, tablet, or mobile. Takes just a few minutes to complete.
We thoroughly investigate your case, review all documentation, and prepare your submission to SJP or the relevant business. Our experts handle all the complex paperwork.
Receive payment directly from SJP's compensation fund. If unsuccessful, we'll escalate to the Financial Ombudsman Service at no extra cost to you.
We have over 20 years' experience dealing with financial institutions and the Financial Ombudsman Service, handling all types of complaints. The industry insights we have developed over this period means we are well placed to handle your claim. We are also authorised and regulated by the Financial Conduct Authority FRN 1034022. Our management team includes former senior leaders from Deutsche Bank, Barclays, and The Co-operative Bank.
Simply complete our online claim form, which takes just a few minutes. We'll then be in touch to gather any additional information we need. Our team handles all the complex paperwork and negotiations with your bank on your behalf.
After you submit your claim, we thoroughly investigate your case using specialist systems and over 20 years of expertise to develop your bespoke complaint. We then submit it to your bank. If unsuccessful, we'll escalate to the Financial Ombudsman Service at no extra cost.
Timescales vary depending on the complexity of your case and your bank's response time. Banks typically have 8 weeks to respond to complaints. If they reject your claim, we can escalate to the Financial Ombudsman Service, which may add several months. We'll keep you updated throughout the entire process.
We specialise in romance scams, impersonation scams (fake bank/police calls), investment scams (cryptocurrency, forex, stocks), and invoice/mandate fraud. If your bank failed to protect you or didn't follow proper procedures when processing payments, you may have a valid claim.
We work on a No Win, No Fee basis. If your claim is not successful, you owe us nothing. If your claim is successful, you will pay a fee based on the amount of compensation awarded. Full details are provided in our Terms of Business before you proceed.
Action Fraud is the UK's national fraud reporting centre run by the police. Reporting to them is important for crime statistics and investigations, but they don't help you recover your money. Taylor Blakeley specialises in pursuing compensation claims against banks and financial institutions to help you get your money back. We recommend reporting to Action Fraud and also working with us to recover your funds.
You have a 14-day cooling-off period during which you can cancel for free. After 14 days, if you cancel, you will be charged a fee of £50 per hour inc VAT up to a maximum of 10 hours and a minimum of 1 hour, as per section 11 of our Terms of Business.
You are not alone – over 3 million people were impacted by a Fraud or Scam last year
Here's why you should choose us:
We're completely transparent about fees, your case progress, and your realistic chances of success. You'll have a dedicated case manager throughout—an expert in financial claims, not a call centre operator. Our no win, no fee guarantee means you risk nothing, and we only succeed when you do.
John Worsley
Managing Director
Greg Wilson
Head of Complaints
* Taylor Blakeley is a claims management company. You do not need to use a claims management company to make a complaint about your lender, you should contact your lender first for free, but if your complaint is not successful you can refer it to the Financial Ombudsman Service.
* If you cancel after 14 days you will be charged a fee of £50 per hour inc VAT upto a maximum of 10 hours and a minimum of 1 hour, as per section 11 of the Terms of Business.
* If your claim is not successful you owe us nothing. If your claim is successful, you will pay a fee based on the amount of compensation awarded.
