Lost money to a scam? You may be able to claim it back.

If you were tricked into sending money, your bank may owe you a refund. We handle the complaint for you — No Win, No Fee.

  • Takes about 2 minutes
  • No upfront fees
  • You only pay if we win
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FCA Authorised

FRN 1034022

ICO Registered

ZB810181

£

No Win, No Fee

Nothing to pay upfront

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Verified reviews

Which scam happened to you?

Pick the closest match to see how a claim works for your situation.

Something else — a job offer, a crypto trade, a fake purchase? We cover those too.

Start My Claim

Three steps, and we take it from there

1

Tell us what happened

A short online form. No paperwork to dig out and nothing to post.

2

We build your case

We put the complaint together and raise it with your bank on your behalf.

3

You get the outcome

Any refund comes to you. If the bank says no and it is appropriate, we escalate to the Financial Ombudsman at no extra cost.

You don't have to use our service. You can make your claim yourself for free by contacting your bank and, if you are unhappy with their response, the Financial Ombudsman Service.

Read our fraud claim FAQs →

We have over 20 years experience

Here's why you should choose us:

Our Management Team have over 20 years' experience working in the UK financial Services sector with the leading high street institutions. We know what good practice and compliance looks like — we also know where institutions have failed to meet these standards — this is where we can help you. We're completely transparent about fees, your case progress, and your realistic chances of success. You'll have a dedicated case manager throughout—an expert in financial claims, not a call centre operator. Our no win, no fee guarantee means you risk nothing, and we only succeed when you do.

John Worsley

John Worsley

Managing Director

Greg Wilson

Greg Wilson

Head of Complaints

Did you know?

* Taylor Blakeley is a claims management company. You do not need to use a claims management company to make a complaint about your lender, you should contact your lender first for free, but if your complaint is not successful you can refer it to the Financial Ombudsman Service.

* If you cancel after 14 days you will be charged a fee of £50 per hour inc VAT upto a maximum of 10 hours and a minimum of 1 hour, as per section 11 of the Terms of Business.

* If your claim is not successful you owe us nothing. If your claim is successful, you will pay a fee based on the amount of compensation awarded.