Over £426m has been set aside by St James Place to compensate customers for paying Ongoing Advice Fees.
St. James's Place has set aside £426 million to compensate over 15,000 clients for overcharging—but you must actively claim to receive what you're owed.
We're here to help you along the way! Using our experience and expertise we’ll do the hard work and keep you in the loop throughout the process – simple, no stress, no hassle.
You don't have to use our service and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman.
Quick and easy online form to start your claim. Submit from any device - desktop, tablet, or mobile.
We thoroughly investigate your case, review all documentation, and prepare your submission to SJP or Quilter.
Receive payment directly from SJP's or Quilter’s compensation fund. If unsuccessful, and appropriate, we'll escalate to the Financial Ombudsman Service at no extra cost.
Our Management Team have over 20 years of experience in the financial claims industry. They have a background working in FCA Regulated Financial Institutions, as IFAs, Compliance Officers and Business Leaders and understand how to best represent their clients – as a result they have secured compensation for thousands of clients affected by financial mis-selling.
They're driven by integrity, care, results and justice and continually scan the market for unfair practices. Following the FCA’s wider review of Ongoing Advice Fees in 2024 alone, St. James's Place set aside £426 million to compensate at least 15,000 clients for inappropriate advice fees. If you've been an SJP client, you may be entitled to compensation — and we're here to guide you through every step of the process.
In 2024, SJP allocated £426 million to compensate clients affected by overcharging and service failures.
Yes. At least 15,000 cases have been identified, with SJP setting aside £426 million specifically to resolve these claims. Thousands more may be eligible but haven't yet come forward.
Absolutely. You don't need to have left SJP to make a claim. Many current clients are successfully claiming compensation for overcharging and service failures.
No, it's not required—but working with specialists removes the hassle from claiming and gives you access to financial claim experts who deal with these claims on a daily basis. We handle all the complex paperwork, evidence gathering, and negotiations so you don't have to navigate the process alone.
We have over 20 years' experience dealing with Financial Institutions and the Financial Ombudsman Service, handling all types of complaints. The industry insights we have developed over this period means we are well placed to handle your claim. We are also authorised and regulated by the Financial Conduct Authority FRN 1034022.
Hundreds of SJP clients choose us to handle their compensation claims
Here's why:
We're completely transparent about fees, your case progress, and your realistic chances of success. You'll have a dedicated case manager throughout—an expert in financial claims, not a call centre operator. Our no win, no fee guarantee means you risk nothing, and we only succeed when you do.
John Worsley
Managing Director
Greg Wilson
Head of Complaints
Reclaim what you're owed from SJP's £426 million compensation fund
* Taylor Blakeley is a claims management company. You do not need to use a claims management company to make a complaint about your lender, you should contact your lender first for free, but if your complaint is not successful you can refer it to the Financial Ombudsman Service.
* If you cancel after 14 days you will be charged a fee of £50 per hour inc VAT upto a maximum of 10 hours and a minimum of 1 hour, as per section 11 of the Terms of Business.
* If your claim is not successful you owe us nothing. If your claim is successful, you will pay a fee based on the amount of compensation awarded which will be between 18-36% including VAT.
